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News Flash: Facebook Ain’t News

News Flash: Facebook Ain’t News

Facebook’s continuing desire to be a leading source for “news” is a sad indictment on the state of credibility and critical thinking in the world.

Remember when things just seemed to work? Yeah, neither do we.

Get our free email series 5 Days to Less Dysfunction below.

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Process this, pal.

A trip to the doctor’s office becomes a lesson in the need for better processes and better customer experience design.

Excuse me, is this seat taken?

An example of how something we take for granted like boarding a plane can be greatly improved with behavioral observation and design thinking.

Get out of my head!

Tapping into your creative side is often one of the most difficult tasks to undertake. This infographic shows some useful techniques to help you do it.

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Remember when things just seemed to work? Yeah, neither do we.

Get our free email series 5 Days to Less Dysfunction below.

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