Facebook’s continuing desire to be a leading source for “news” is a sad indictment on the state of credibility and critical thinking in the world.
If Marty McFly saw what is called the “Sharing Economy” he would immediately realize it’s neither new, nor real.
So you think you made that decision on your own? Okay, if you say so.
A trip to the doctor’s office becomes a lesson in the need for better processes and better customer experience design.
While we all like to think we speak our minds, truth is we don’t and for a business owner that can make life real difficult.
An example of how something we take for granted like boarding a plane can be greatly improved with behavioral observation and design thinking.